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Privacy & Security

Security

Lunchdirect.com processes your payments through Elavon the most trusted name in e-commerce. The security of your information, transactions, and money is the core business and top priority of Elavon and the following is a brief statement that summarizes the security processes in place at Elavon.

Elavon automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 256-bits. Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher. lunchdirect.com does not store your personal billing information on our site as this information is managed via our link with Elavon.

Once your information reaches Elavon, it resides on a server that is heavily guarded both physically and electronically. Elavon’s servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

Privacy Policy

The privacy of the consumers who use this site is of utmost importance to Luncdirect.com. We respect your privacy and have instituted policies to ensure that your personal information is handled in a safe, secure and responsible manner. Personal information means any information that identifies you as an individual such as name, address, phone number, email address, credit card and bank account numbers.

For each person that visits our Web site and signs up to use our service, we collect your e-mail addresses, name and address, and telephone number. Our Web server does not automatically recognize information regarding the domain or e-mail address of each person that visits our site.

The information we collect is used for internal review and is then discarded. With respect to cookies: We do not set any cookies on our site so this should not be a concern.

E-mail correspondence or periodic mailings to your postal address will only be sent if Lunchdirect.com has important information regarding your school lunch program or the operation of the services provided on our Web Site.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.

Consumers can access this information by viewing your Parent Profile that was created upon your initial registration.

We offer visitors the ability to correct inaccuracies in their contact information, unique identifiers, and transaction information.

If you feel that this site is not following its stated information policy, we can be reached via e-mail at support@lunchdirect.com.